NEW AGENT ORIENTATION

Course 2: Dugan's Policies and Procedures (new agent) (202)


Description
Dugan's Travels has policies and procedures to ensure the safe operation of our business and yours. We don't have a lot of rules but the rules we have must be followed explicitly. The information in this course will explain our policies and procedures.

It is highly recommended that you print the Policy Handbook and keep it for reference. As policies are updated, the new version will be available to you on the Dugan's Agents website.
Content
  • Policy Handbook (Dec 2023)
  • Communication Course
  • Responsibilities Course
  • Checklist
  • Qualifying for fams
  • Agent Knowledge
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
Prerequisites