Course
Agency Updates
DUGAN'S CONTENT
Agency Updates

2024/2025 Monthly recordings of Agency Updates

December

November

October

September

Booking Activities
DUGAN'S CONTENT
Booking Activities
If you are wanting to book activities for your customers, you have many options. It is important that you understand our options so that you do not miss out on earning that extra commission. It isn't just about getting your clients to the...
Booking Basics
DUGAN'S CONTENT
Booking Basics

Let's talk about the processes you need in place

Dugan's HOW TO DOs
DUGAN'S CONTENT
Dugan's HOW TO DOs
Agentmate Made Easy: How to Handle Important Tasks
Agentmate Made Easy: How to handle important tasks PDF
How to Pull a Res Balance Report to Fix Commission Discrepancies 1
How to Use the PAYNOW feature 1
How to Fix a Vendor Balance
How to Request...
Fams and Agent Educational Events
DUGAN'S CONTENT
Fams and Agent Educational Events

This comprehensive course equips travel advisors with the strategies, tools, and mindset needed to turn Familiarization (FAM) trips and educational travel opportunities into powerful marketing and business development tools. Whether you're...

Groups-Land & Cruise
DUGAN'S CONTENT
Groups-Land & Cruise

Group travel is one of the most lucrative and rewarding markets for travel advisors. This course equips you with the skills and strategies needed to plan and manage group trips, whether on land or at sea, ensuring seamless experiences for...

Having a SubAgent
DUGAN'S CONTENT
Having a SubAgent
So you want to have a subagent? Please watch this course before setting up your appt to speak about this decision!
How to Use MyDUOnline
DUGAN'S CONTENT
How to Use MyDUOnline
Learn how to use MyDuOnline to your advantage! It is for ALL agents regardless of your years in the business or skill levels. We can all learn something new. This course provides a comprehensive guide to using the MyDUOnline platform. It...
I need a supplier!
DUGAN'S CONTENT
I need a supplier!
Resources to find a supplier and how to use the supplier database to find supplier contacts, log-in information, and commission %.
Marketing Your Business
DUGAN'S CONTENT
Marketing Your Business

Word of Mouth Referrals

Building Word of Mouth

Google

Social Media

Social Media resources

Claim your business Google

Agent Profiler

Easy Website Presence

Branch Up

Facebook Scheduling

Creating Videos with Promo.com

Hootsuite

Social Share with Travel...

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